{"id":12,"date":"2024-01-15T14:04:53","date_gmt":"2024-01-15T14:04:53","guid":{"rendered":"https:\/\/startersites.io\/blocksy\/consultant\/?page_id=12"},"modified":"2026-04-14T14:23:31","modified_gmt":"2026-04-14T14:23:31","slug":"about","status":"publish","type":"page","link":"https:\/\/rossi-conciergerie.fr\/index.php\/about\/","title":{"rendered":"Qui se cache derri\u00e8re ROSSI CONCIERGERIE ?"},"content":{"rendered":"\n<div class=\"wp-block-greenshift-blocks-container gspb_container gspb_container-gsbp-7a7790c\" id=\"gspb_container-id-gsbp-7a7790c\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-995f960e wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-container gspb_container gspb_container-gsbp-7ccdc09\" id=\"gspb_container-id-gsbp-7ccdc09\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-995f960e wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Bonjour, je suis Emilie Rossi, amoureuse de la Grande Motte et sa r\u00e9gion ! <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">J\u2019ai d\u00e9cid\u00e9 en 2022 de cr\u00e9er ma conciergerie. Forte de mes ann\u00e9es d\u2019exp\u00e9rience dans le tourisme et la communication, j\u2019utilise pleinement l\u2019ensemble de mes comp\u00e9tences au service de mes propri\u00e9taires et des voyageurs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La cr\u00e9ation de cette entreprise a n\u00e9cessit\u00e9 beaucoup d\u2019implication et de disponibilit\u00e9 pour pouvoir g\u00e9rer l\u2019ensemble des missions de conciergerie&nbsp;: annonces, tarification, gestion des plannings, \u00e9changes avec les voyageurs, assistance pendant le s\u00e9jour, check-in et check-out, m\u00e9nages, rapport aux propri\u00e9taires, facturation, gestion des consommables, cadeaux clients, etc.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Rossi conciergerie s\u2019est d\u00e9velopp\u00e9e de mani\u00e8re constante et depuis 2 ans je suis accompagn\u00e9e par mes fid\u00e8les collaboratrices qui prennent soin de vos logements entre deux locataires. Nous sommes une petite \u00e9quipe soud\u00e9e o\u00f9 la communication et la rigueur sont les mots d\u2019ordre.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Je suis proche de mes propri\u00e9taires et les accompagne dans toutes leurs d\u00e9marches.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Au plaisir de vous rencontrer pour votre futur projet&nbsp;! \ud83d\ude42<\/p>\n<\/blockquote>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image alignright size-full is-resized is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"2560\" src=\"https:\/\/rossi-conciergerie.fr\/wp-content\/uploads\/2025\/12\/IMG_1838-scaled.jpg\" alt=\"\" class=\"wp-image-680\" style=\"aspect-ratio:0.7500132268133961;width:440px;height:auto\" srcset=\"https:\/\/rossi-conciergerie.fr\/wp-content\/uploads\/2025\/12\/IMG_1838-scaled.jpg 1920w, https:\/\/rossi-conciergerie.fr\/wp-content\/uploads\/2025\/12\/IMG_1838-225x300.jpg 225w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div id=\"gspb_text-id-gsbp-bb092b4\" class=\"gspb_text gspb_text-id-gsbp-bb092b4 \">FAQ<\/div>\n\n\n\n<h2 id=\"gspb_heading-id-gsbp-4e66c91\" class=\"gspb_heading gspb_heading-id-gsbp-4e66c91 \">Les questions fr\u00e9quentes pos\u00e9es<\/h2>\n\n\n\n<div class=\"wp-block-greenshift-blocks-accordion gs-accordion gspb_accordion-id-gsbp-96df6b3\" id=\"gspb_accordion-id-gsbp-96df6b3\" >\n<div class=\"wp-block-greenshift-blocks-accordionitem gs-accordion-item gspb_accordionitem-gsbp-38b4c0d gsopen\" id=\"gspb_accordionitem-gsbp-38b4c0d\" itemscope><div id=\"gs-trigger-gsbp-96df6b3-0\" class=\"gs-accordion-item__title\" aria-expanded=\"true\" role=\"button\" tabindex=\"0\" aria-controls=\"gspb-accordion-item-content-gsbp-38b4c0d\"><div class=\"gs-accordion-item__heading\">Sur quelles plateformes travaillez-vous ? <\/div><span class=\"iconfortoggle\"><span class=\"gs-iconbefore\"><\/span><span class=\"gs-iconafter\"><\/span><\/span><\/div><div aria-labelledby=\"gs-trigger-gsbp-96df6b3-0\" class=\"gs-accordion-item__content\" itemscope id=\"gspb-accordion-item-content-gsbp-38b4c0d\" ><div class=\"gs-accordion-item__text\">\n<div id=\"gspb_text-id-gsbp-352e3a1\" class=\"gspb_text gspb_text-id-gsbp-352e3a1 \">Tous les biens que nous g\u00e9rons sont visibles sur les plateformes de r\u00e9servation Airbnb et Booking. <\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-accordionitem gs-accordion-item gspb_accordionitem-gsbp-6fd4c02 gsopen\" id=\"gspb_accordionitem-gsbp-6fd4c02\" itemscope><div id=\"gs-trigger-gsbp-96df6b3-1\" class=\"gs-accordion-item__title\" aria-expanded=\"true\" role=\"button\" tabindex=\"0\" aria-controls=\"gspb-accordion-item-content-gsbp-6fd4c02\"><div class=\"gs-accordion-item__heading\">G\u00e9rez-vous les consommables ? <\/div><span class=\"iconfortoggle\"><span class=\"gs-iconbefore\"><\/span><span class=\"gs-iconafter\"><\/span><\/span><\/div><div aria-labelledby=\"gs-trigger-gsbp-96df6b3-1\" class=\"gs-accordion-item__content\" itemscope id=\"gspb-accordion-item-content-gsbp-6fd4c02\" ><div class=\"gs-accordion-item__text\">\n<div id=\"gspb_text-id-gsbp-5498baf\" class=\"gspb_text gspb_text-id-gsbp-5498baf \">Nous nous occupons de votre bien dans sa globalit\u00e9, ce qui inclut l&rsquo;achat et remplacement des consommables. <br><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-accordionitem gs-accordion-item gspb_accordionitem-gsbp-63162c5 gsclose\" id=\"gspb_accordionitem-gsbp-63162c5\" itemscope><div id=\"gs-trigger-gsbp-96df6b3-2\" class=\"gs-accordion-item__title\" aria-expanded=\"false\" role=\"button\" tabindex=\"0\" aria-controls=\"gspb-accordion-item-content-gsbp-63162c5\"><div class=\"gs-accordion-item__heading\">Que se passe-t-il en cas de litige ? <\/div><span class=\"iconfortoggle\"><span class=\"gs-iconbefore\"><\/span><span class=\"gs-iconafter\"><\/span><\/span><\/div><div aria-labelledby=\"gs-trigger-gsbp-96df6b3-2\" class=\"gs-accordion-item__content\" itemscope id=\"gspb-accordion-item-content-gsbp-63162c5\" ><div class=\"gs-accordion-item__text\">\n<div id=\"gspb_text-id-gsbp-5bd57d4\" class=\"gspb_text gspb_text-id-gsbp-5bd57d4 \">Notre \u00e9quipe s&rsquo;occupe de tout :<br><img loading=\"lazy\" decoding=\"async\" height=\"16\" width=\"16\" src=\"https:\/\/static.xx.fbcdn.net\/images\/emoji.php\/v9\/tcd\/2\/16\/25aa.png\" alt=\"\u25aa\ufe0f\">Cr\u00e9ation du dossier\u00a0<br><img loading=\"lazy\" decoding=\"async\" height=\"16\" width=\"16\" src=\"https:\/\/static.xx.fbcdn.net\/images\/emoji.php\/v9\/tcd\/2\/16\/25aa.png\" alt=\"\u25aa\ufe0f\">D\u00e9p\u00f4t du dossier de r\u00e9clamation aupr\u00e8s de la plateforme concern\u00e9e (Airbnb ou Booking)<br><img loading=\"lazy\" decoding=\"async\" height=\"16\" width=\"16\" src=\"https:\/\/static.xx.fbcdn.net\/images\/emoji.php\/v9\/tcd\/2\/16\/25aa.png\" alt=\"\u25aa\ufe0f\">Echange avec la plateforme et transmission de justificatifs suppl\u00e9mentaires si besoin, avec devis \u00e0 l\u2019appui\u00a0<br><img loading=\"lazy\" decoding=\"async\" height=\"16\" width=\"16\" src=\"https:\/\/static.xx.fbcdn.net\/images\/emoji.php\/v9\/tcd\/2\/16\/25aa.png\" alt=\"\u25aa\ufe0f\">Attente retour plateforme avec d\u00e9cision<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-accordionitem gs-accordion-item gspb_accordionitem-gsbp-f2bfdd2 gsclose\" id=\"gspb_accordionitem-gsbp-f2bfdd2\" itemscope><div id=\"gs-trigger-gsbp-96df6b3-3\" class=\"gs-accordion-item__title\" aria-expanded=\"false\" role=\"button\" tabindex=\"0\" aria-controls=\"gspb-accordion-item-content-gsbp-f2bfdd2\"><div class=\"gs-accordion-item__heading\">Quelle est la proc\u00e9dure d&rsquo;arriv\u00e9e dans un bien ? <\/div><span class=\"iconfortoggle\"><span class=\"gs-iconbefore\"><\/span><span class=\"gs-iconafter\"><\/span><\/span><\/div><div aria-labelledby=\"gs-trigger-gsbp-96df6b3-3\" class=\"gs-accordion-item__content\" itemscope id=\"gspb-accordion-item-content-gsbp-f2bfdd2\" ><div class=\"gs-accordion-item__text\">\n<div id=\"gspb_text-id-gsbp-99bfeff\" class=\"gspb_text gspb_text-id-gsbp-99bfeff \">Toutes les informations sont transmises au voyageur lors de la confirmation de r\u00e9servation. De plus, un e-mail de rappel est transmis le jour J, incluant toute la proc\u00e9dure. <br><br>Nous transmettons des instructions pr\u00e9cises, en fran\u00e7ais, mais aussi en anglais.<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-accordionitem gs-accordion-item gspb_accordionitem-gsbp-3052e02 gsclose\" id=\"gspb_accordionitem-gsbp-3052e02\" itemscope><div id=\"gs-trigger-gsbp-96df6b3-4\" class=\"gs-accordion-item__title\" aria-expanded=\"false\" role=\"button\" tabindex=\"0\" aria-controls=\"gspb-accordion-item-content-gsbp-3052e02\"><div class=\"gs-accordion-item__heading\">O\u00f9 peut-on se garer ? <\/div><span class=\"iconfortoggle\"><span class=\"gs-iconbefore\"><\/span><span class=\"gs-iconafter\"><\/span><\/span><\/div><div aria-labelledby=\"gs-trigger-gsbp-96df6b3-4\" class=\"gs-accordion-item__content\" itemscope id=\"gspb-accordion-item-content-gsbp-3052e02\" ><div class=\"gs-accordion-item__text\">\n<div id=\"gspb_text-id-gsbp-cf6b759\" class=\"gspb_text gspb_text-id-gsbp-cf6b759 \">Dans le cas d&rsquo;une location d&rsquo;un bien n&rsquo;incluant pas de place de parking privative, tous les renseignements sur les places de parking disponibles dans la ville concern\u00e9e sont envoy\u00e9s 72 heures avant l&rsquo;arriv\u00e9e des voyageurs.<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-accordionitem gs-accordion-item gspb_accordionitem-gsbp-b623c2c gsclose\" id=\"gspb_accordionitem-gsbp-b623c2c\" itemscope><div id=\"gs-trigger-gsbp-96df6b3-5\" class=\"gs-accordion-item__title\" aria-expanded=\"false\" role=\"button\" tabindex=\"0\" aria-controls=\"gspb-accordion-item-content-gsbp-b623c2c\"><div class=\"gs-accordion-item__heading\">Le m\u00e9nage est-il inclus dans la location du bien ? <\/div><span class=\"iconfortoggle\"><span class=\"gs-iconbefore\"><\/span><span class=\"gs-iconafter\"><\/span><\/span><\/div><div aria-labelledby=\"gs-trigger-gsbp-96df6b3-5\" class=\"gs-accordion-item__content\" itemscope id=\"gspb-accordion-item-content-gsbp-b623c2c\" ><div class=\"gs-accordion-item__text\">\n<div id=\"gspb_text-id-gsbp-baa87d4\" class=\"gspb_text gspb_text-id-gsbp-baa87d4 \">Oui. Tous les logements sont nettoy\u00e9s \u00e0 la fin de chaque s\u00e9jour et pr\u00e9par\u00e9s par notre \u00e9quipe pour les prochains voyageurs. <\/div>\n<\/div><\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":".gspb_container-id-gsbp-7a7790c,.gspb_container-id-gsbp-7ccdc09{flex-direction:column;box-sizing:border-box}#gspb_container-id-gsbp-7a7790c.gspb_container>p:last-of-type,#gspb_container-id-gsbp-7ccdc09.gspb_container>p:last-of-type{margin-bottom:0}#gspb_container-id-gsbp-7a7790c.gspb_container,#gspb_container-id-gsbp-7ccdc09.gspb_container{position:relative}#gspb_container-id-gsbp-7ccdc09.gspb_container{display:flex;flex-direction:column;align-items:center;margin-bottom:80px}@media 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